These Terms of Service (“Terms”) govern your access to and use of FieldTrackr websites, waitlists, messaging experiences, admin tools, and related services (collectively, the “Service”). The Service is operated by Indy Blend LLC (“Indy Blend,” “we,” “us,” or “our”), doing business as FieldTrackr.
By accessing or using the Service, joining a waitlist, or otherwise interacting with FieldTrackr, you agree to these Terms. If you are using the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.
If you do not agree to these Terms, do not use the Service.
1. What FieldTrackr Is
FieldTrackr is an AI-assisted field operations product for contractors and project managers. It is designed to turn everyday field communications—such as text messages, photos, and voice notes—into structured progress updates, safety-related logs, project insights, and related operational records. The Service may be accessed through messaging channels (including WhatsApp), web applications, and other interfaces we make available.
FieldTrackr is a coordination and productivity aid. It is not a substitute for professional judgment, licensed engineering or safety advice, payroll systems, or a complete project-management platform.
2. Eligibility and Accounts
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
You are responsible for:
- Providing accurate account, waitlist, and contact information
- Maintaining the confidentiality of login credentials and messaging access used with the Service
- All activity that occurs under your accounts or authorized phone numbers
- Ensuring that only authorized personnel (such as project managers and crew members you invite) use the Service for your organization
You must promptly notify us at privacy@fieldtrackr.com if you believe your access has been compromised.
3. Waitlist and Early Access
Parts of the Service may be offered as a waitlist, pilot, beta, or early-access program. Early-access features may change, be interrupted, or be discontinued at any time. We do not guarantee that waitlist registration will result in access, pricing, or feature availability.
If you later purchase a paid plan, additional commercial terms, order forms, or subscription terms may apply and will control to the extent of any conflict with these Terms.
4. Your Content and License
“Customer Content” means information, files, messages, photos, voice notes, proposals, project data, crew details, customer/job information, and other materials you or your users submit to or through the Service.
You retain ownership of Customer Content. You grant Indy Blend a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely as needed to:
- Provide, maintain, secure, and support the Service
- Generate structured updates, logs, summaries, and insights
- Improve reliability, safety, and quality of the Service (including limited de-identified or aggregated analysis where permitted by our Privacy Policy)
- Comply with law and enforce these Terms
You represent that you have all rights and consents needed to submit Customer Content and to authorize our processing of it, including notices and permissions from crew members, subcontractors, and other individuals whose information you share.
5. AI Processing Disclaimer
The Service uses automated and AI-based processing to extract, classify, summarize, or structure information from Customer Content. Outputs may be incomplete, inaccurate, outdated, or misinterpret context (including multilingual communications).
You are responsible for reviewing outputs before relying on them for project decisions, safety actions, customer communications, billing, or compliance. Do not treat AI-generated content as an official record unless you have verified it.
6. Acceptable Use
You agree not to:
- Use the Service for unlawful, harmful, fraudulent, or deceptive purposes
- Upload content you do not have rights to share
- Attempt to probe, scan, or breach security or interfere with the Service
- Reverse engineer or misuse the Service except as permitted by law
- Use the Service to secretly monitor individuals in violation of applicable workplace, privacy, or wiretap laws
- Send spam or abusive messages through Service-connected channels
- Misrepresent your identity or affiliation
We may suspend or terminate access for violations of these Terms or to protect the Service, users, or third parties.
7. Workplace and Messaging Compliance
If you connect messaging channels or invite crew members, you are responsible for complying with applicable employment, privacy, and communications laws, including providing required notices and obtaining any needed consents for recording, transcription, photo capture, location-related context, and AI processing of workplace communications.
8. Third-Party Services
The Service may rely on or interoperate with third-party providers, including messaging platforms (such as WhatsApp), communications providers (such as Twilio), hosting and database providers, AI model providers, analytics tools, and payment processors. Your use of those third-party services may be subject to their own terms and privacy policies. We are not responsible for third-party services we do not control.
9. Confidentiality and Data Ownership
As between you and Indy Blend, you own your Customer Content and project records. We will use Customer Content as described in these Terms and our Privacy Policy. We may use aggregated or de-identified information that does not reasonably identify you or your end users for analytics, benchmarking, and Service improvement.
10. Intellectual Property
The Service, including software, designs, trademarks, logos, and documentation (excluding Customer Content), is owned by Indy Blend or its licensors. These Terms do not grant you any right to use FieldTrackr or Indy Blend branding except as needed to use the Service or as we expressly authorize in writing.
11. Feedback
If you provide ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or compensation.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDY BLEND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT AI OUTPUTS WILL BE ACCURATE OR COMPLETE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INDY BLEND AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
Some jurisdictions do not allow certain limitations; in those cases, the above limits apply to the fullest extent permitted.
14. Indemnification
You will defend, indemnify, and hold harmless Indy Blend and its officers, directors, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Content; (b) your use of the Service; (c) your violation of these Terms or applicable law; or (d) your failure to obtain required consents or provide required notices to individuals whose information you submit.
15. Suspension and Termination
You may stop using the Service at any time. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if continued use creates risk to the Service or others. Upon termination, your right to use the Service stops. Provisions that by their nature should survive (including ownership, disclaimers, limitations, and indemnity) will survive.
16. Changes to the Service or Terms
We may modify the Service and these Terms from time to time. We will post updated Terms on fieldtrackr.com and update the “Last updated” date. Material changes may also be communicated by email or in-product notice where appropriate. Continued use after changes become effective constitutes acceptance of the revised Terms.
17. Governing Law
These Terms are governed by the laws of the State of Indiana, USA, without regard to conflict-of-law principles. Exclusive venue for disputes arising out of these Terms or the Service will be the state or federal courts located in Indiana, and you consent to personal jurisdiction there, except where prohibited by law.
18. Miscellaneous
These Terms, together with the Privacy Policy and any applicable order form or pilot agreement, are the entire agreement between you and Indy Blend regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
19. Contact
Questions about these Terms:
Indy Blend LLC (d/b/a FieldTrackr)
Email: privacy@fieldtrackr.com
Website: https://fieldtrackr.com/